Outlook Not Showing Attachments – [8 Solutions]

Last Updated on November 22, 2023 by Amit Bansal

Why Is My Outlook Not Showing Attachments

Microsoft Outlook is a platform that has modernized the way we send messages, which were previously sent via postcards.

Today, Microsoft Outlook, along with other email platforms, is primarily used for sending emails and attaching files to the recipient.

Like any other platform, Outlook has its limitations and advantages for its users.

In this article, you will learn why attachments may not be showing up in Outlook.

Let’s explore the topic ~

Causes why attachment in Outlook Invisible

Your Microsoft Outlook setting limitation of the service provider OR weak or overloaded internet connection are some of the major reasons for the Outlook attachments loading issue.

Attachments not showing in Outlook (How to Fix?)

If you are reading this article, I am sure you are one of the frustrated users facing the issue of attachments not showing in your Outlook emails.

You’re not alone!

Many Outlook users encounter this issue, where attachments seem to go missing or are not visible in their emails.

But don’t worry.

There are a couple of reasons why this might happen and some simple solutions to fix it.

We will explore common causes of missing attachments in Outlook and provide you with easy-to-follow steps to resolve the problem.

So, let’s dive in and get those attachments back where they belong!

Human Error

If your Outlook not showing the attachment, even after the sender specifically mentions the details of the attachment, the most common reason is your sender forgot or has not uploaded the files properly.

It’s a human error that can be easily fixed by asking your sender to resend the mail with an attachment.

Internet Connection

One common reason why attachments might not appear in your Outlook emails is due to a poor internet connection.

This is especially vexing when you’re waiting on crucial files or documents.

Often, this connectivity issue arises from network congestion, where many users access the internet at once, or due to problems with your internet service provider, such as technical glitches or maintenance activities.

To tackle this, a couple of remedies are at hand. Start by rebooting your modem and router; this simple step often rejuvenates the internet connection.

For a steadier link, consider connecting your computer directly to the router using an Ethernet cable.

If you’re on Wi-Fi, getting closer to the router or ensuring there’s no interference from other devices can also enhance your connection.

Working Offline

If your Outlook is offline, check whether you are connected from the bottom of the Outlook screen. Some users work offline by clicking the button on the send/receive tab.

Restart Outlook Application

Close Outlook reopen it, and check out the attachment, sometimes this can force the program to redownload the files from the server.

Checkout File Type

File Type and Size are other reasons for stopping your incoming attachments before they reach your inbox.

Certain file types are prevented and disallowed by Outlook to protect the system from viruses and malware.

Unsafe File Extension

Some of the file extension below that Outlook consider unsafe for the system. In general practice, we use to attach [.JPG, .PNG, .DOCX] and other office-related files as an attachment which is smoothly delivered.

.ad, .adp, .crt, .ins, .mdb, .mde, .msc, .msp, .sct, .shb, .vb, .wsc, .wsf, .cpl, .shs, 
.vsd, .vst, .vss, .vsw, .asp, .bas, .bat, .chm, .cmd, .com, .exe, .hlp, .hta, .inf, .isp, 
.js, .jse, .lnk, .msi, .mst, .pcd, .pif, .reg, .scr, .url, .vbe, .vbs, .ws, and .wsh.

Message Size Limit

The incoming email with an attachment size is always scrutinized by the system, Outlook only accepts emails of up to 25MB in size because of the policies of your ISP, the complete size of the email with attachment must be 25MB (Message + attachment).

Update Outlook

Updating Outlook is important when attachment is not showing up. These updates can directly address issues related to attachments, ensuring that they are properly displayed and accessible in your emails.

By updating Outlook, you can directly address issues along with issues related to attachments. ensuring that they are properly displayed and accessible in your emails.

So next time it is recommended to update Outlook and install them promptly for hassle-free email.

Here is a quick guide on how to update Outlook in few steps:

  1. Open the Outlook desktop client.
  2. Click on the File menu in the top left corner.
  3. Click on Office Account in the left panel.
  4. Click on Update Options in the right panel.
  5. Click on the Update Now dropdown option. If an update is available, Outlook will automatically download and install it.
  6. Restart Outlook and try attaching the file again.

Outlook configured to include original message text only

If you are a regular user of Outlook, there is a possibility that your Outlook is configured to include original message text only.

Change the Replies and forwards mail settings by making a few changes:

  1. Open the Outlook app.
  2. Click on the File tab from the top left corner.
  3. Click on Options.
  4. In the Outlook Options window, click on the Mail option from the left panel.
  5. Scroll down to the Replies and Forwards section.
  6. Under When replying to a message, select Attach original message.
  7. Under When forwarding a message, select Attach original message.
  8. Click on the OK button to save changes.
  9. Restart Outlook and see if the issue is fixed.

Microsoft Outlook sometimes does not receive emails but can send them. There must be multiple reasons, in this article, you can learn most of the reasons and their remedies.

We have almost covered all the major reasons for Outlook not showing attachments, if you are still facing some other problems please comment below and we will cover the solution in this article.

Final Words

If your Outlook isn’t showing attachments, it could be due to a handful of reasons.

Maybe it’s a setting you’ve accidentally tweaked, or perhaps an update went a bit wonky.

There’s also a chance that those sneaky email filters are hiding them from view. Whatever the case, don’t panic!

Dive into your settings, check those filters, and ensure your Outlook is up-to-date. With a bit of detective work, you’ll have those attachments back in no time.

Also Read:

Amit Bansal

Hello, my name is Amit Kumar Bansal, and I am the founder of MailSmartly.com. Through this blog, I focus on Microsoft Outlook, offering insightful and informative content. Additionally, I produce educational videos on YouTube to further enhance the understanding of my audience. visit my YouTube Channel

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