Microsoft Outlook platform manages multiple emails at a time, and the inflow and outflow remain continuously moving, Unfortunately, all emails received in your inbox are not important deleting such emails helps you keep the inbox organized and uncluttered.
That’s not a big deal, every time you act unfortunately turn the wrong way, like the emails that you have deleted showing up again.
Recently most of the users, facing an issue with outlook deleted emails keep coming back.
How to stop deleted emails from coming back?
The following issue must be the culprit behind the problem, you can easily get rid of those problems.
- Outlook add-ins
- [.ost] file option
Outlook in safe mode
- Click Window key + R, In the Run dialog box, type Outlook /safe and press Enter.
Outlook add-ins no doubt help the user but in some cases changes, /interrupt the basic structure of outlook, which causes some irregularities in the function. Disabling such add-ins can help sort things out here.
You can find out your current running add-in and disable the same.
Here are a few steps to carry out:
- Open Outlook >> Click File >> Options >> Add-ins.
- Find Manage Com Add-ins on the bottom of the screen. Click on the Go button.
- COM Add-ins dialog box appears, you will next be required to identify the trouble-making add-in and disable the same.
- You can observe a few add-ins in that dialog box, the point is which add-in is creating the problem?
- Select a random add-in to clear the checkbox for that add-in and restart Outlook.
- Check whether your problem “deleted emails coming back“, exist, or is removed.
- If not, repeat the above step with another add-in until the issue is wiped out.
OST File issue
Corrupt OST files are somehow, the biggest reason for the functionality of Microsoft Outlook. To get everything on track, delete the OST file, and rebuild a new one.
How to get it done?
- Close Outlook if it is open.
- Open Run windows by pressing the Windows key + R and Hitting Enter.
- In the Run dialog box, type the following and click OK: [%LOCALAPPDATA%\Microsoft\Outlook\]
OR
- Open any folder in your system, type: %LOCALAPPDATA%\Microsoft\Outlook\ and Hit Enter.
- Will take you directly to the OST file folder, select your specific email address [.ost file] and press the Delete button from your keyboard, or right-click on it, and select Delete.
- Once you deleted your [.ost] file, the next step would be the recreation of [.ost] file.
- Open Outlook >> Go to File >> Info >> Account setting
- Here are multiple options to fetch your email account in Outlook
- Select Microsoft Exchange, Enter the required information in the setting dialog box.
- Click More setting >> Click to advance >> Offline folder file sharing.
- Select location and Click OK
- Your new [.ost] file was created.
- Hit Finish
The above steps delete and recreate your [.ost] file, there must be a 100% possibility that the issue must be resolved.
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In my case, this issue is happening due to continuous deletion of mail at my end which resulted in reaching quota of recover deleted items each in Primary Mailbox as well as Online archive. Ask your email Administrator to set your online archive folder to extend automatically. It may take upto 24 hours to effect. In such duration you may not be able copy/move/delete any mails to any folder. The extended portion of the online archive folder can be accessed through Latest IE version 11 or Edge or Chrome.
Move the mails to Online Archive (Through Outlook Desktop Client) / Personal Archive folder (Through Web browser) to empty space in your mailbox. Depending on the retention policy set by your email Administrator, do not delete or move any mail to local PST folder, to avoid such issues in future. Also, mails older than n number of days may get automatically moved to respective folders in Online Archive, where it will remain until deleted.
If required local backup, you may copy mails to local PST instead of moving it.