How To Insert Emoji in Outlook Mail?

How often have you sent a text message or email where you included some emoji?

Emojis are funny little pictures that represent emotions such as love, sadness, anger, etc. They’ve become extremely popular over time and are now being used frequently in emails and messages.

Some commonly used Emojis that people use in Outlook include thumbs-up emojis, wink emojis, etc.

You send an email containing emojis. The recipient receives the email, but they don’t see the emojis because their mail client has no idea how to display them.

In order to view the emojis, you must go into the settings of your email and turn off the filter of “convert smileys to emojis

Smiley face

Emojis face emotional reactions that are extremely popular currently, typing a message with emoji characters is not only active in messaging social media platforms like What’s Up, Twitter, and Facebook, but in person as well as corporates are also adopting emojis in their working style.

In this article, I add my personal experience and a step-by-step tutorial on How To Add an Emoji to an Email in Outlook? 

Understanding the Basics of Emojis

Emojis are small digital images or icons used to express an emotion, concept, or idea. They originated from emoticons, which are simple text-based representations of emotions, like the classic smiley face :-).

Today, emojis have evolved into a vast array of symbols that cover various emotions, activities, objects, and more.

We see emojis used in various forms of communication, including emails. In the context of Microsoft Outlook, you can enhance your written communication by using emojis to convey emotions or clarify meanings in your email messages.

Not only do they provide a fun way to express yourself, but they can also help make messages more engaging and easier to comprehend.

Outlook includes an emoji picker that allows you to search for and insert emojis into your emails quickly. To access the emoji picker in Outlook on a Windows computer, press the Windows key + ; (semicolon) or Windows key + . (period).

For Mac users, press Control + Command + Space to open the emoji picker. This opens a window where you can browse through various categories of emojis, such as faces, animals, food, and symbols.

When using emojis in your Outlook emails, it is essential to strike the right balance.

Too few emojis might leave your message looking bland, while overusing them may make your email seem unprofessional. Be mindful of your audience and the nature of the email when selecting emojis to include.

Remember that not all email clients and devices display emojis in the same way. Some might show a colorful emoji, while others might display a monochrome version or replace it with a plain text emoticon.

So, ensure your message remains clear and comprehensible even if the emoji does not render as intended.

By understanding the basics of emojis and how they can enhance your Outlook emails, you can create more engaging and expressive communication for both personal and professional purposes.

Using the emoji picker and practicing moderation in their usage will help you harness the power of emojis effectively in your Outlook correspondence.

How to Use Keyboard Shortcuts for Emojis?

We all love using emojis to convey emotions in our emails. In Outlook Mail, you don’t have to browse through a vast emoji library manually to find the perfect one.

Instead, you can take advantage of keyboard shortcuts to insert emojis with ease. Let’s learn how to use these shortcuts efficiently.

When composing a new Outlook email message or replying/forwarding an Outlook email, emoji smiley faces can easily insert between or any other place according to your requirement into your content as well as the subject line.

To insert emojis using the keyboard shortcut in Outlook Mail on a Windows PC,

  • Press the Windows + ; (semi-colon) or Windows logo + period (.) key combination. This will open up the Windows Emoji picker.
  • Now, scroll through the emoji categories and click on the one you want to add to your email. The emoji picker offers a search bar at the top, which allows you to search for specific emojis by typing keywords or keywords directly.
How To Insert Emoji Faces in Outlook Message

There are tons of symbols not only faces but animals objects and road signs and many more, they can design your content and inject your desired emoji emotions and reality into the reader.

Insert Emoji by typing Smileys

In addition to the Windows Emoji picker, alt code shortcuts can also be used to insert emojis, smileys, and emoticons in your emails efficiently.

These shortcuts typically consist of pressing the Alt key along with a numeric code. For instance, to insert the smiley face “☺”, hold down the Alt key and type 1 on the numeric keypad.

Moreover, the emoji keyboard in Windows 11 has been enhanced, allowing you to express yourself like never before.

To use it, type the Windows logo key + . (period) during text entry, and the emoji keyboard will appear.

This keyboard provides access to emojis, GIFs, and symbols, making it even easier to add flair to your emails.

In summary, using keyboard shortcuts for emojis in Outlook Mail makes it effortless and efficient to insert the emojis you want to convey your emotions in your email messages.

It’s an autocorrect mechanism that replaces the characters with emoji pictures.

Here are a few Outlook emoji shortcut infographics:

Emoji Infographic

How To Make Emojis with Symbols

Email emoticon is also inserted into the message content of Outlook using the symbols option, follow through the steps:

  • Open Outlook application >> Click Insert tab >> Click Symbol
How To Make Emojis With Symbols

There are a few symbols by default you can use in your content, but here we are talking about emojis.

  • Click More Symbols >> Symbol dialog box appears
  • Select “Segoe UI Emoji” in the Font drop-down list, and switch to the subset “Extended Characters – Code Area 1” to go directly to the numerous emoji symbols & you can find some faces.
  • Select the face and click the insert button. That’s how you can easily Insert emojis into your content.
insert emoji in outlook

However, you can also insert emoji stickers as images in your email.

Inserting Emojis in Different Platforms


Inserting emojis in Outlook on Windows platforms has never been easier. For Windows 10 and 11 users, we can take advantage of the built-in emoji picker.

While composing an email in Microsoft Outlook, simply press Windows + ; key combination, and the emoji picker will appear.

Browse through the emojis or search using relevant keywords to find the desired emoji.

Click on the Emoji to include it in your email. This works like a charm when using the Outlook desktop app.


For macOS users, inserting emojis in Microsoft Outlook is just as straightforward. While typing an email in Outlook, press Control + Command + Space to open the emoji picker.

The picker contains various emojis, organized into categories for easy access.

Navigate through the categories or use the search function to find the perfect emoji, then click on it to insert it into your email.

This method works seamlessly with the Microsoft Outlook app on a Mac.


When it comes to mobile platforms, inserting emojis in Microsoft Outlook emails is slightly different but still very simple.

Whether you’re using an Android device or an iPhone, Outlook’s mobile app integrates with your device’s built-in emoji library.

For Android users, open the Outlook app and begin composing a new message. Tap on the smiley face icon on your keyboard to access the emojis.

Scroll through your device’s Gboard emoji library or search using keywords to find the desired emoji. Tap on it to insert it into your email.

iPhone users, follow the same process as Android users but access the emojis through the Apple keyboard.

Use Apple’s built-in Emoji keyboard to find and insert the desired emoji into your email within the Outlook app.

By following these methods, we can easily add flair and personality to our emails, making Microsoft Outlook a versatile email platform across Windows, Mac, and Mobile devices.

How To Make Emojis Bigger in an Outlook Email

Increasing the size of emojis in Outlook is possible but tricky, if you insert an emoticon in Outlook, it became part of your text (emojis in Outlook), you must select the specific symbol and change the text size.

Note: – While inserting emojis in your content, and if you want to change the size of the emoticon, you must insert the space both at the beginning and the end of the face.

how to increase the size of emoji in outlook

Referring to the image above the result is clear, and most of the users get their answer, how to increase the size of emoji in Outlook?

How To Import Emojis into Outlook?

There are multiple faces with multiple patterns and emotions, if you are not satisfied with the available emojis and you want something better, you can import the emojis into Outlook.

Microsoft Outlook 2019 / Office 365 in collaboration with Bing allows you to search for any online images indexed by the search engine.

  • Open Outlook >> Click to insert >> Go to illustration Group
  • Click Pictures >> Online Pictures
emojis in outlook
  • Search Bing Online Pictures dialog box appears, enter “emojis” in the search bar, and hit enter.
email emotioncons
  • Select your face and click insert.
  • Emoji is inserted into your screen, but you must adjust the size of the emoji according to your requirements.

How To Edit Emoji Face?

After inserting your favorite emoji smiley faces, you can adjust the size of the faces but drag any corner of the square. You can also use colors and designs to make your image beautiful. That way, Smileys will directly convert from its textual counterpart into an icon of your choice.

Insert Emojis using Icons

Under Outlook Icons, you can find multiple icons which can be easily inserted into the Outlook email.

  • Images
  • Icons
  • Cutout People
  • Stickers
  • Illustrations
  • Cartoon People

In every category you get subcategories, which include multiple structures, Now, here I will walk you through how to find the required Emoji and insert them in your Outlook mail.

Step 1: Open Outlook Application.
Step 2: Click on New mail or you can also use this emoji under Reply or Forward.
Step 3: Click insert >> Icons

Step 4: As a Microsoft subscriber, you have access to the full library of creative content. Keep selected ‘icons‘, Enter the Emojis keyword in the Search information bar and you will get multiple results:

Step 5: Select your required Emoji and Click Insert.
Step 6: Once you inserted the Emoji, you can do multiple things with it before sending the emoji with the email message:

  • You can drag the corner and adjust the size of the Emoji very easily.
  • Once you click on it, the Graphis Format tab appears, which consists of multiple options, you can play with those options to make/design the emoji according to your requirement.

Emoji Add-in for Outlook?

Inserting Emojis using the Addin platform is quite interesting, Outlook consists of tons of add-ins for different scenarios. Outlook emoji insert every expression related to situations.

Let’s understand how it works:

  • Open Microsoft Outlook
  • Click Get Add-ins from the Home Tab
Get addins outlook
  • That will open the treasure of add-ins, on the upper top right corner of the screen, type “Emojis” in the search bar.
  • You will the list of add-ins available with emojis keyword. select that:
Emojis List
  • Click Add to insert emoji add-in in the Outlook application. It will take a few minutes, once it is added you will get the option “get started“.
Emoji addins
  • Click New Email, a separate window opens, and you can check Emojis Icon under the Message tab.
emojis messages
  • Enter the email address of the recipients, Subject, and matter in the body, now you can use the emoji icon to insert the specific emoji required.
  • Click the Emoji icon, where you need to insert emojis, which will open up the dialog box, consisting of multiple emojis with skin color selection.
Emoji Add-in for Outlook

You can also search using keywords, categories, etc. Your selection history is also stored which will be hunted at any time.

Bonus Tip

Everyone heard of ‘emojipedia‘, which is an emoji reference website that consists of tons of emoji characters. You can copy the emojis directly from the website and simply paste them into your Outlook email.

Let’s understand with an example:

Click “Smily and People” in case you like to impose Smily face in Outlook.

Bonus Tip emoji

Select the type of face you need to copy and click copy.

copy emoji face

Once you copied the face, simply go to your Outlook window and hit (Ctrl + V) to paste.

What is the Shortcut Key for Inserting Emojis in Outlook?

Laughing Emoji Outlook

Type ‘:’ and followed by ‘D’

Smiley Emoji in Outlook

Type ‘:’ and followed by ‘)’

Emotional Face Emoji in Outlook

Type ‘:’ and followed by ‘(‘

Smiley Tongue Out Emoji in Outlook

Type ‘:’ and followed by ‘P’

Kiss Emoji in Outlook

Type ‘:’ and followed by ‘*’

Type ‘:’ and followed by ‘I’

Shortcut Key for Thumbs Up Emoji in Outlook

Insert thumbs emoji using icons in Outlook is one of my favorites Emojis, there are a couple of methods to insert thumb-up emojis in Outlook:

  • Open Outlook New Mail using the Keyboard shortcut – Ctrl + N, Type 1F44D on your keyboard, then press Alt + X
  • Open Outlook New Mail – Ctrl + N, Alt + N +NS, Type ‘Thumb‘ in the Search Bar, and you find a couple of thumbs up and thumbs down icons, select any one of them, and click insert.

Emojis in Outlook Emails

Microsoft Outlook and Emojis

In recent years, emojis have become an essential way to express emotions in digital communication.

In Microsoft Outlook, emojis can be easily added to email messages to enhance their appearance and express emotions more effectively.

By using Outlook’s built-in emoji picker in the toolbar or the Symbol command in the Insert tab, we can quickly insert emojis into our emails.

There are several methods to insert emojis in Outlook. For instance, when composing an email, simply click the smiling face button in the toolbar from across the bottom of the window source.

Another way to insert emoji is via the Symbol command; select the Insert tab when composing your message, click on the Symbol button, and choose the desired emoji source.

Emoji Support in Different Outlook Versions

Emoji support varies across different versions of Microsoft Outlook.

For example, Outlook on Windows 10 offers an extensive collection of emojis that can be accessed through the built-in picker.

Emoji support is also available in the Outlook mobile app, where the smiley face icon on the keyboard reveals a variety of emojis to choose.

However, older versions of Outlook may have limited or no emoji support, making it essential to ensure that the recipients of our emails can view the emojis correctly.

In some cases, emojis inserted in Outlook might appear as square boxes or question marks if the recipients are using an older version or an incompatible email client.

Therefore, it’s crucial to consider the potential limitations in emoji support when composing our emails.

In conclusion, emojis have become a popular and convenient way to convey emotions in our emails, and Microsoft Outlook offers various ways to include them.

By staying informed about the differences in emoji support across different Outlook versions, we can ensure that our recipients can fully appreciate the emojis we include.

Adding Emojis to Outlook Messages

In this section, we’ll discuss how to add emojis to your Outlook messages, both on desktop and mobile devices.

We’ll cover two methods: using the Outlook Emoji Picker and Autocorrect and using the Symbol command on Mac.

Outlook Emoji Picker and Autocorrect

We understand the importance of adding emojis to your Outlook emails for an expressive and engaging conversation.

For those using a Windows operating system, the Emoji Picker is a handy tool to access a wide range of emojis.

To open the Emoji Picker in an Outlook email, press the Windows key + ; (semicolon) or Windows key + . (period). With the picker window open, browse through the available emojis, click on the one you’d like to insert, and it will be added to your email content.

Another method that can be useful for adding specific symbols and emojis to your Outlook email is the Symbol Command. While composing an email, click on the “Insert” tab in Outlook, then select the “Symbol” option.

This will open up a window with a wide variety of special characters, symbols, and emojis. You can search and choose the ones you want to insert into your email.

This method can be particularly helpful when you cannot find a specific emoji through the standard emoji picker or when you’re looking for unique symbols to include in your message.

By making use of the Emoji Picker and Symbol Command in Outlook, we can enhance our email communication with colleagues, friends, and family members.

These tools allow us to add a personal touch, express emotions, and clarify the tone of our emails, making our conversations more engaging and enjoyable.

Here’s a quick list of popular text shortcuts that Outlook will autocorrect to emojis:

  • 🙂 for a smiley face
  • 🙁 for a frown face
  • 😀 for a grinning face
  • 😛 for a tongue sticking out face
  • 😉 for a winking face

Using Symbol Command on Mac

On macOS, the process is slightly different but just as easy. Instead of the Windows key, you’ll need to press Control + Command + Space.

This keyboard shortcut brings up the emoji picker, and from there, you can select the desired emojis to include in your email message.

This will open the emoji picker, allowing you to browse through various categories of emojis or search for a specific one using keywords.

Once you’ve found the desired emoji, simply click on it to insert it into the email.

This method can be used in both the desktop and web versions of Outlook for Mac.

To summarize, adding emojis to your Outlook messages is a breeze.

Utilize the Outlook Emoji Picker and Autocorrect or the Symbol command on Mac, depending on your device, and start adding some flair to your emails.

Remember to consider the recipient’s preferences and the tone of the email when using emojis.

Using Emojis in Outlook Conversations and Subject Lines

Emojis have become a popular way to add flair and personality to our online conversations. In this section, we’ll guide you on how to incorporate emojis in your Outlook conversations and subject lines.

First, let’s explore how to use emojis in the body of your email.

In Outlook, you can access the emoji panel on Windows by pressing the Windows key + . (period) or Windows key + ; (semicolon) keyboard shortcuts.

For Mac users, press Control + Command + Space to open the emoji picker.

Once the emoji panel is open, you can browse and select from various emojis and symbols. Simply click on an emoji to insert it into your email.

For mobile users, tapping the emoji button on your keyboard will allow you to insert emojis in your email.

Now that we know how to insert emojis into the email body, let’s move on to including them in the subject lines.

As the subject line serves as the first impression for your email, incorporating relevant emojis can help capture the attention of your recipients.

To add emojis to the subject line, follow the same process as adding them to the email body.

Use the keyboard shortcuts (Windows key + . or Windows key + ; for Windows, Control + Command + Space for Mac) to open the emoji panel, then click or tap on the emoji you want to use.

Keep in mind that using emojis in subject lines may not always be appropriate.

While they can add some charm and personality to your emails, be selective and ensure that the chosen emojis accurately represent the content of your message. Remember, clarity and relevance are essential in your communications.

In summary, using emojis in Outlook conversations and subject lines can add a touch of personality to your emails.

Utilize keyboard shortcuts to access the emoji panel, and judiciously use emojis to enhance your message without compromising clarity and relevance.

Using Emojis in Outlook Emails

We know that emojis can add a touch of personality and fun to our email messages. In Outlook, it’s easy to insert emojis into our emails, whether we’re composing a new message or replying to an existing one.

Let’s have a quick look at how to insert emojis in Outlook emails across different platforms.

On Windows 10 or 11, to insert an emoji in an email message, simply place the cursor where you want the emoji to appear.

Press the Windows key + ; or Windows key + . (period) to open the emoji picker. Browse through the available emojis and click on the one you want to use. It will appear in the email message where your cursor was placed.

For Mac users, the process is a bit different. Place your cursor where you’d like to insert the emoji, and press Control + Command + Space to open the emoji picker.

Scroll through the available emojis or use the search function to find a specific one, then click on it to add it to your email message.

If you’re using the Outlook Web version, emojis can still be easily accessed and inserted into emails.

In the email editor, click on the smiley face or globe icon within the toolbar and select the emoji you want to use in your email message.

Lastly, for mobile users, the emoji functionality is accessible in the Outlook app. While composing an email, tap on the emoji icon in the toolbar and choose from the available emojis to insert into your email message.

In conclusion, inserting emojis into Outlook emails is simple, easy, and virtually effortless across different platforms.

Add some flair to your emails by including emojis that help convey your emotions and messages more effectively.

Customizing Emojis in Outlook

In Outlook, adding emojis to emails can help add a touch of personality and convey our emotions more clearly. Here are a few simple steps to insert and customize emojis in Outlook.

First, to access the emoji panel in Outlook, place the cursor where we want the emoji to appear.

If we’re using Windows 10 or 11, press the Windows key + . (period) to open the Emoji picker. This panel is only accessible with the Windows 10 or 11 English language pack.

The emoji picker displays a variety of emojis organized by categories. Browse through the categories to find the most appropriate emoji.

If you prefer searching for the right emoji, simply type a keyword into the search box within the Emoji picker.

Outlook also offers additional options to add emojis on the mobile app—for both iPhone and Android users.

When composing an email, tap the emoji button on the virtual keyboard to access the emoji menu. This enables us to include emojis just like we would in any other messaging app.

Keep in mind to use emojis sparingly and intentionally. Excessive or inappropriate emojis may not be well received, especially in a professional setting.

By following these steps, we can successfully enhance our Outlook emails with emojis, making our messages more engaging and easier to understand.

Troubleshooting Common Issues

We understand that sometimes users might encounter problems while inserting emojis in Outlook mail. Here are a few common issues and tips to help you resolve them.

First, ensure that your device is running at least Windows 10 or a later version, as the built-in Emoji Panel is only available in Windows 10 and above.

If you’re using an older version of Windows, consider updating your operating system to access the full range of emoji options.

When using the Emoji Panel in Windows 10, remember that the quickest way to open it is by pressing the Windows logo key combined with either the semicolon (;) or period (.) key.

This should allow you to either search for the desired emoji by typing a description or browse for it in the panel. If the Emoji Panel doesn’t appear, try restarting your computer or checking for updates that might address the issue.

If you’re using a Mac, you can access emojis by pressing Control, Command, and Space at the same time.

On an iPhone or Android device, simply tap the emoji button on your keyboard to insert an emoji into your email.

Sometimes, emojis might not display correctly in your Outlook emails. This could be due to outdated browser data or cache issues. In this case, try clearing your browser data and cookies.

For example, open your Edge browser and use the shortcut keys (Ctrl + Shift + Delete) to delete all browser data. Once you’ve done this, test your email in an InPrivate browsing window to check if the issue has been resolved.

Keep in mind that some older versions of Outlook might not be fully compatible with emojis.

Updating your Microsoft Office suite to the latest version can help ensure you have access to the most up-to-date emoji options and the best email experience.

Following these troubleshooting steps should help you resolve common issues with inserting emojis in Outlook mail. Happy typing!

Enhancing Professional Emails with Emojis

In today’s world, emojis have become an essential part of digital communication, and using them in Outlook emails can add a touch of personality and emotion.

We understand that it’s crucial to maintain a professional tone while incorporating emojis into your business emails.

In this section, we’ll guide you on how to insert emojis in Outlook emails effectively.

First, it’s essential to know the simple process of adding emojis to your Outlook emails.

To insert an emoji, place the cursor where you want the emoji to appear and press Windows key + . (period) to open the Windows Emoji picker on Windows 10 or 11 machines.

For Mac users, you can use the Control + Command + Space shortcut to open the emoji picker. iPhone and Android users can tap the emoji button on their keyboard when composing an email.

Using emojis in professional emails should be done in moderation. Remember that the primary purpose of emojis in a business setting is to clarify your tone and prevent misunderstandings.

Emojis can serve as visual cues to convey:

  • Positive feedback or appreciation, such as 👍 or 😊
  • Light-hearted moments or humor, represented by 😄 or 😂
  • Emphasis on a particular point, through the use of ❗ or ✅

However, we advise avoiding emojis that may appear unprofessional or inappropriate like 🤪, 😈, or 🍻.

It is essential to consider the context, audience, and relationship with the recipient before using emojis in professional communication.

In summary, while emojis in Outlook emails can add flair and improve understanding, it’s crucial to strike the right balance between expressing emotions and maintaining professionalism.

So, when incorporating emojis into your Outlook emails, remember to keep it simple and relevant by using them sparingly and avoiding over-the-top or inappropriate symbols.


In our exploration of emojis in Outlook, we found that integrating emojis into email messages can add a personal touch and convey emotions more effectively.

We discovered different ways to insert emojis, such as utilizing the Windows Emoji picker by pressing the Windows key + . (period) or the Mac equivalent with Control + Command + Space.

Additionally, we learned about the reactions feature in Microsoft Outlook, which enables users to respond to emails with emoji reactions, fostering a more interactive communication experience.

However, we recognize the importance of using emojis judiciously and appropriately in professional settings.

Overusing them or using them in inappropriate contexts can detract from the readability and credibility of the email message.

In the end, incorporating emojis into Outlook emails can enhance our communication when used carefully and effectively.

By understanding the various methods to insert emojis and balancing their usage with professionalism, we can create more engaging and expressive email messages that foster better connections with our recipients.

Frequently Asked Questions (FAQs)

How to type a laughing emoji in Outlook?

You can directly type “🙂” using your keyboard, and you will get a Smiley emoji on your selected location for laughing emoji Use “Alt” key hold it and type 129303, and release the Alt key, and you will get a laughing emoji.

How to Type lol Emoji in Outlook?

Face With Tears of Joy is popularly Known as LOL Emoji, You can simply press and hold the Alt key from your keyboard, type 128514, and release the Alt key, which will change it to Lol Emoji.

How can I insert an emoji in an Outlook email on a Windows computer?

We can easily insert emojis in an Outlook email using the built-in Windows Emoji picker.

Simply position the cursor where you want to insert the emoji and press the Windows key + . (period) to open the picker.

From there, we can choose the desired emoji and it will be inserted into the email. For more details.

Can I insert emojis in Outlook on a Mac?

Yes, we can insert emojis on outlook on a Mac. Like on a Windows computer, position the cursor where you want the emoji to appear.

Then press Control + Command + Space to open the emoji picker. For a step-by-step guide.

Are there any other ways to insert emojis in Outlook?

Another way to insert emojis in Outlook is through the yellow smiley face icon present in the Formatting toolbar.

Click on this icon, and from the Expressions pane, select Emojis.

Can I react to an email in Microsoft Outlook with an emoji?

Indeed, we can react to an email in Outlook by using the reactions feature.

When you receive an email you want to send a reaction to, select the reactions button near the top right of the message window.

A gallery of available reactions will appear, and we can choose the desired one to send it to the message sender and display it for anyone else in the conversation.

Why do I need Outlook?

Outlook provides you with a place to store all your emails, calendar appointments, and tasks.

You can also access the latest news stories, sports scores, stock market information, weather forecasts, and much more from any web browser using the Outlook Web App or mobile apps for iPhone and Android devices.

How to Type “Kiss” Emoji in Outlook?

Emoji Picker is the best option to select a specific emoji and insert it on your page, in case you directly need to insert an emoji using your keyboard, here you can type “Kiss” emoji in Outlook.

1F618, Alt+X

How long do archive emails stay in Outlook?

Emails that are archived or deleted stay in your inbox for a set period that varies depending on the type of account.

For example, when an email is archived, it will remain in your inbox for 7 days; when a message is deleted, it stays in your inbox for 30 days.

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